Effective date: 15 November 2026
These terms are an agreement between you and SSOGEN Corporation (“SSOGEN”, “we”, “us”), a Delaware corporation. They cover your use of:
- ssogen.ai and other SSOGEN websites, including their documentation, guides, downloads and online tools (the “Website”); and
- the SSOGEN Authenticator app (the “App”).
By using the Website or the App, you accept these terms. If you use them on behalf of an organization, you accept them for that organization and confirm that you have the authority to do so. If you do not accept these terms, do not use the Website or the App.
1. SSOGEN products are covered by their own agreement
These terms do not license the SSOGEN software or services. The SSOGEN Platform, Gateway, Web Agent, connectors and services hosted by SSOGEN are provided only under a signed order or license agreement between SSOGEN and the customer (the “Customer Agreement”). If these terms conflict with a Customer Agreement, the Customer Agreement wins.
Trials are governed by the trial terms that come with them.
2. Information on the Website
The Website is for general information. We work to keep it accurate and current, but:
- Not an offer or a commitment. Product descriptions, examples, architecture diagrams and comparisons describe SSOGEN in general terms. They are not a contract, a warranty or a promise that a feature works in any particular environment. What SSOGEN supplies is defined only in a Customer Agreement.
- Savings and pricing statements are estimates. Statements such as “save up to 50% on your current SSO licenses” describe what a customer may save compared with its current licensing. Actual savings depend on your current contracts, your user count and the scope you choose. Prices are agreed in an order.
- Guides and configuration examples are a starting point. Step-by-step guides, configuration blocks and integration instructions for third-party products (such as Oracle E-Business Suite, PeopleSoft, JD Edwards, Microsoft Entra ID or Okta) are offered to help. Third-party products change, and every environment differs. Test changes before production, keep backups, and follow your own change process. You are responsible for changes you make to your systems.
- Not legal, security or compliance advice. Nothing on the Website is legal, regulatory or professional advice. Decide with your own advisers whether a configuration meets your obligations.
3. Online tools
The Website offers tools, such as the SCIM tester, that run in your browser.
- Use them only against systems you own or have permission to test.
- Do not send production secrets or personal data you are not allowed to share.
- The tools run in your browser and send requests directly to the address you enter, not through SSOGEN.
The tools are provided free, “as is”, for testing and learning. You are responsible for the requests you send with them and for what those requests do.
4. The SSOGEN Authenticator app
What it is. The App approves sign-ins and generates one-time codes for an organization’s SSOGEN service. You need an account at an organization that uses SSOGEN to use it.
Your organization’s rules apply. Your organization decides whether and how you may use the App, which second factors it accepts, and what happens to your account. SSOGEN does not control your organization’s accounts or policies. For help with access, contact your organization’s administrator.
Your responsibilities. You agree to:
- keep your phone protected with a passcode or biometric lock;
- approve only sign-ins that you started yourself; and
- tell your organization promptly if your phone is lost or stolen, or if you see an approval request you did not expect.
License. SSOGEN grants you a personal, non-exclusive, non-transferable, revocable license to install and use the App on devices you own or control, for signing in to services that use SSOGEN. You may not:
- copy, modify, reverse engineer, decompile or disassemble the App, except where the law allows it despite this restriction;
- use the App to attack, probe or get around the security of any system; or
- rent, sell or redistribute the App.
App stores. If you download the App from the Apple App Store, these terms are between you and SSOGEN, not Apple. Apple:
- is not responsible for the App or its content;
- has no obligation to provide maintenance or support for it; and
- is not responsible for any claim about the App, including product liability claims, claims that the App fails to meet a legal or regulatory requirement, consumer protection claims and intellectual property claims.
To the extent the law allows any warranty, if the App fails to meet one, you may notify Apple, and Apple will refund the purchase price, if any. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
You also agree to follow the store’s own usage rules. For the Google Play Store, Google’s terms of service apply as well.
Updates and availability. We may update, change or stop offering the App. Some updates may be needed to keep using it.
Export. You confirm that you are not located in a country subject to a U.S. Government embargo, and that you are not on any U.S. Government list of prohibited or restricted parties.
5. Acceptable use
You agree not to:
- try to gain unauthorized access to the Website, the App, SSOGEN systems or any customer’s systems;
- interfere with or disrupt the Website or the App. This includes overloading them, scanning them for vulnerabilities without our written permission, or getting around rate limits or other protections;
- scrape or copy the Website in bulk, or use it to build a competing product or data set;
- use the Website or the App to break the law or to infringe anyone’s rights; or
- misrepresent your identity or your affiliation with SSOGEN.
Security research. We welcome reports of security issues. Email support@ssogen.com with the subject “Security”, and give us reasonable time to fix an issue before you disclose it. Test only your own installation or a trial. Never test another organization’s service or data.
6. Intellectual property
The Website, the App and their content belong to SSOGEN or its licensors and are protected by copyright, trademark and other laws. This includes text, guides, images, diagrams, videos, software and the look and feel.
You may view and print Website pages, and use configuration examples in your own systems, for your internal business. Any other use, copying, republishing or distribution needs our written permission.
“SSOGEN”, “SSOGEN Authenticator”, the SSOGEN logo and our other product names are trademarks of SSOGEN Corporation. Other company and product names and logos on the Website belong to their owners. We use them only to identify the products SSOGEN works with, and their use does not mean those companies endorse SSOGEN.
Feedback. If you send us suggestions or feedback, we may use them without obligation to you.
7. Third-party sites and services
The Website links to, and embeds content from, sites and services we do not control, such as YouTube videos and vendor documentation. The App relies on Apple and Google to deliver notifications. We are not responsible for third-party content, availability or practices, and their own terms and privacy policies apply.
8. Disclaimer of warranties
THE WEBSITE, ITS CONTENT AND TOOLS, AND THE APP ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE FULLEST EXTENT THE LAW ALLOWS, SSOGEN DISCLAIMS ALL WARRANTIES, INCLUDING:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY; AND
- WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.
SSOGEN DOES NOT WARRANT THAT THE WEBSITE OR THE APP WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, OR THAT THEY WILL DELIVER ANY SIGN-IN OR NOTIFICATION AT A PARTICULAR TIME.
NOTIFICATION DELIVERY DEPENDS ON APPLE, GOOGLE, YOUR NETWORK AND YOUR DEVICE. KEEP ANOTHER WAY TO SIGN IN AVAILABLE AS YOUR ORGANIZATION ALLOWS.
Any warranty for SSOGEN products is given only in a Customer Agreement.
9. Limitation of liability
TO THE FULLEST EXTENT THE LAW ALLOWS:
- SSOGEN AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES. THEY WILL ALSO NOT BE LIABLE FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, OR FOR SYSTEM DOWNTIME, ARISING FROM OR RELATED TO THE WEBSITE, ITS CONTENT OR TOOLS, OR THE APP. THIS APPLIES WHATEVER THE LEGAL THEORY AND EVEN IF SSOGEN WAS ADVISED THAT SUCH DAMAGES WERE POSSIBLE.
- SSOGEN’S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE OR THE APP WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).
These limits apply even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law, such as liability for fraud or, where applicable, for death or personal injury caused by negligence.
Liability for SSOGEN products and services is governed only by the Customer Agreement.
10. Indemnity
You agree to defend, indemnify and hold harmless SSOGEN and its affiliates, officers and employees from any claim, loss, liability or expense, including reasonable attorneys’ fees, arising from:
- your breach of these terms;
- your misuse of the Website, its tools or the App; or
- your violation of any law or of anyone else’s rights.
11. Ending your use
You may stop using the Website or the App at any time. We may suspend or end your access, without notice, if you breach these terms or if we need to protect the Website, the App, our customers or others.
Sections 2, 3 (last paragraph), 6 to 10, 12 and 13 survive the end of your use.
12. Governing law and disputes
These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules.
The state and federal courts in Delaware have exclusive jurisdiction over any dispute arising from these terms, the Website or the App, and you and SSOGEN consent to their jurisdiction. Either party may seek urgent injunctive relief in any competent court to protect its intellectual property or confidential information.
Where the law of your country gives consumers mandatory rights, nothing in these terms takes those rights away.
Claims must be brought within one year after they arise, to the extent the law allows. A claim that is not brought within that time is permanently barred.
13. General
- Entire terms. These terms, together with our privacy policy, are the entire agreement between you and SSOGEN about the Website and the App.
- Severability. If any provision is found unenforceable, it will be enforced to the maximum extent possible, and the rest of these terms stays in effect.
- No waiver. If we do not enforce a provision, that does not waive it.
- Assignment. You may not assign these terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.
- Delays. We are not responsible for delays or failures caused by events beyond our reasonable control.
- Changes. We may update these terms and will post the new version here with a new effective date. Changes apply from that date. Your continued use of the Website or the App after a change means you accept it.
14. Contact
SSOGEN Corporation
8585 N. Stemmons Fwy, Suite 412
Dallas, TX 75247, USA
Email: info@ssogen.com (privacy questions: privacy@ssogen.com)
Phone: +1 (800) 773-6775