SSOGEN / Single sign-on to your applications with SSOGEN

SSOGEN

Single sign-on to your applications with SSOGEN

Each page lists the values to enter in SSOGEN and in the application, how to try it without locking anyone out, and what goes wrong most.

Grid of application logos including ServiceNow, Salesforce, Workday and Slack for single sign-on with SSOGEN
Pick your application and follow its page.

IT service

Eighteen application tiles with vendor logos, among them ServiceNow, Salesforce, Workday, Slack, GitHub and Zoom

  • ServiceNow: Multi-Provider SSO with SSOGEN’s metadata, matched on email.
  • Zendesk: a SAML configuration with SSOGEN’s certificate fingerprint, assigned to team members.

CRM

  • Salesforce: a SAML Single Sign-On Setting matched on each user’s Federation ID.

HR

  • Workday: a SAML identity provider row in the tenant security setup, matched on the Workday user name.
  • SAP SuccessFactors: SSOGEN as a corporate identity provider in SAP Cloud Identity Services.

Finance

Productivity and collaboration

  • Microsoft 365: a federated domain in Microsoft Entra ID.
  • Google Workspace: a SAML SSO profile assigned to groups or organizational units.
  • Slack: custom SAML for a workspace or an Enterprise organization.
  • Zoom: the Single Sign-On form on your vanity URL, with attribute mapping.
  • Box: Box’s fixed values and its SSO setup request.

Developer tools

  • GitHub Enterprise Cloud: SAML for an organization or a whole enterprise.
  • GitLab: a GitLab.com group or a Self-Managed instance.
  • Datadog: SSOGEN’s metadata file and the organization’s Single Sign-on URL.

Cloud and data

How each application recognizes a person

Most failed first sign-ins come from a mismatch between the value SSOGEN sends and the field the application looks up. Check this column before you start.

Most guides start from the application’s card in the App Gallery, the catalog of 105 application and ERP entries inside the Admin Console.

Application Matches each person on
ServiceNow, Zendesk, Datadog Email address
Salesforce Federation ID of the Salesforce user
Workday Workday account user name
SAP SuccessFactors SuccessFactors user name, through Identity Authentication
Oracle NetSuite Email address on the employee record
Oracle Fusion Cloud ERP Email address in the OCI IAM identity domain
Microsoft 365 ImmutableID stored on the Entra ID user
Google Workspace Primary Google email address
Slack, GitLab SSOGEN’s permanent user ID
Zoom, Box Email address, as the Zoom or Box login
GitHub Enterprise Cloud The member’s own GitHub account, linked at first sign-in
AWS IAM Identity Center IAM Identity Center username, which is the email address
Snowflake Snowflake login name

What every guide includes

  • Both sides of the setup. The values to enter in SSOGEN, and the screen in the application where each one goes.
  • A safe first sign-in. One assigned test person first, and an administrator who keeps a password until single sign-on works.
  • The errors seen most often. The message the application shows, and the setting to correct.

Your application is not on this page? Any application that signs people in with SAML 2.0 or OpenID Connect is added with the shared steps above, from the Custom SAML application or Custom OpenID Connect application tile.