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Documentation

For employees

These guides are for everyone who signs in with SSOGEN, not only administrators. They cover signing in, finding applications in My Apps, approving a sign-in on a phone, and managing passwords, passkeys and sessions in My Account. Administrators can send people a link to any of them.

  1. Signing in

    Sign in with a password, passkey, phone approval or emailed link, and recover access if you lose your phone.

  2. My Apps

    Find and open your work applications: search, favorites, recently used apps and what each message means.

  3. SSOGEN Authenticator app

    Pair the app on iPhone or Android, approve sign-ins by number, read sign-in codes and remove a phone.

  4. Approve a sign-in on your phone

    Tap the number that matches the one on your computer, and report a sign-in that is not yours.

  5. Account sign-in and security

    Change your password, pair your phone, add a passkey and keep recovery codes in My Account.

  6. Account sessions and activity

    See your active sessions, sign out of any browser or device and read your recent activity.

  7. Saved application passwords

    Save, update or remove the application passwords SSOGEN types for you.

  8. Approvals and remote sessions

    Ask for access that needs approval, decide requests as an approver, and open a remote terminal or desktop.